At q787, your privacy matters to us as much as your gaming experience. This Privacy Policy explains in plain, clear terms exactly what personal data we collect when you use the q787 platform, why we collect it, how we use and protect it, and the rights you hold over your own information. We recommend reading this document alongside our Terms and Conditions before registering your account.
All data transmitted between your device and q787's servers is encrypted using TLS 1.3. Sensitive account data — including your CNIC number, payment details, and password hash — is stored in encrypted form at rest and never exposed in plain text.
q787 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared only with trusted service providers who assist in delivering q787's services — and strictly on a need-to-know basis under binding data processing agreements.
Registered q787 players have the right to access, correct, and request deletion of their personal data. You can update your contact details at any time through your account dashboard, and submit formal data requests via the q787 support channel.
q787 follows a data minimisation principle — we only collect information that is genuinely necessary to deliver and improve our services, verify your identity, process payments, and comply with our international gaming licence obligations. We do not collect data for its own sake.
We only send promotional communications — bonus offers, game updates, PSL betting promotions — to players who have explicitly opted in. You can withdraw marketing consent at any time through your account preferences or by contacting support, without affecting your ability to use q787.
q787 operates under an international gaming licence that mandates compliance with data protection standards aligned with globally recognised frameworks. Our data handling practices are regularly reviewed to ensure they meet current regulatory requirements applicable to our operating jurisdiction.
q787 is an internationally licensed online gaming platform that offers sports betting, live casino games, online slots, Andar Bahar, and esports wagering to registered players. Our platform is specifically designed to serve the Pakistani market, with PKR-denominated accounts, local payment methods including JazzCash and EasyPaisa, and bilingual English-Urdu support.
For the purposes of this Privacy Policy, q787 (referred to as "q787", "we", "us", or "our") acts as the data controller — meaning we determine why and how your personal data is processed. This Policy applies to all personal data collected through the q787 website, mobile site, and any related services or communications.
If you have any questions about how q787 handles your data, the fastest way to reach us is via live chat on the q787 platform. Our support team is available 24/7 and can respond in both English and Urdu.
q787 collects personal data in several categories depending on how you interact with the platform. The specific data points collected are as follows:
Registration and Identity Data:
Financial and Transaction Data:
Usage and Behavioural Data:
Communications Data:
Verification Documents (KYC):
q787 collects your personal data through the following channels and mechanisms:
q787 uses your personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed here without first obtaining your consent or notifying you of the change.
q787 processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely on are as follows:
q787 does not sell your personal data. We may share your data with the following categories of third parties, strictly on the basis of legitimate need and under binding contractual data protection obligations:
Important: All third parties with whom q787 shares personal data are required to process that data solely for the specified purpose, to implement appropriate technical and organisational security measures, and to comply with applicable data protection law. q787 does not permit third-party service providers to use your data for their own independent marketing or commercial purposes.
q787 is an internationally operating platform. Some of the third-party service providers with whom we share your data may be located in countries outside Pakistan. Where your personal data is transferred internationally, q787 takes steps to ensure that appropriate safeguards are in place to protect the data in a manner equivalent to the standards applied within q787's operating jurisdiction.
These safeguards may include:
If you would like more information about the specific safeguards in place for any particular international data transfer, please contact q787 support.
q787 uses cookies and similar technologies on its website to provide a functional, personalised, and secure experience. A cookie is a small text file placed on your device by a website when you visit it. q787 uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Blocking all cookies will impair q787's functionality, including your ability to stay logged in.
q787 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including any legal, regulatory, accounting, or reporting obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to you as an individual.
As a q787 player, you have the following rights in relation to your personal data. These rights can be exercised at any time by contacting q787 support via live chat or by email:
| Right | What It Means |
|---|---|
| Right of Access | You can request a copy of all personal data q787 holds about you. We will provide this within 30 days of a verified request. |
| Right to Rectification | If any personal data we hold about you is inaccurate or incomplete, you can request that we correct it. You can update most contact details directly via your q787 account dashboard. |
| Right to Erasure | You can request deletion of your personal data. This right is subject to limitations — for example, we cannot delete data that we are legally required to retain under KYC or AML obligations. |
| Right to Restrict Processing | You can ask us to pause the processing of your data in specific circumstances — for example, while a dispute about accuracy is being resolved. |
| Right to Data Portability | You can request a copy of data you have provided to q787 in a commonly used, machine-readable format, where technically feasible. |
| Right to Object | You can object to processing based on legitimate interests at any time. You can also withdraw marketing consent at any time via account preferences. |
| Right to Lodge a Complaint | If you are unhappy with how q787 has handled your data, you have the right to lodge a complaint with the relevant data protection supervisory authority. |
To exercise any of the rights listed above, please contact q787 support via live chat (fastest response) or via the email address listed in the footer of this page. We may need to verify your identity before processing your request.
q787 does not knowingly collect personal data from any individual under the age of 21. The q787 platform is strictly intended for adults aged 21 and over, and we apply rigorous age verification measures to enforce this requirement.
If you are a parent or guardian and believe that a minor under the age of 21 has registered on q787 or provided personal data to q787 without your consent, please contact q787 support immediately via live chat. We will investigate and, if confirmed, promptly close the account, delete the associated personal data, and return any deposited real-money balance.
q787 strongly recommends that parents and guardians use device-level parental controls and keep their q787 login credentials secure and out of reach of minors within their household.
q787 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security framework includes:
Whilst q787 employs rigorous security practices, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, q787 will notify affected players without undue delay and will take immediate steps to contain the breach and mitigate its impact.
You also have a role to play in keeping your data secure — please maintain a strong, unique password for your q787 account and never share your login credentials with anyone.
The q787 platform may contain links to third-party content or services — for example, game provider microsites or payment gateway portals. This Privacy Policy applies only to data processed by q787 directly. When you navigate to a third-party site, that site's own privacy policy governs how your data is handled.
q787 is not responsible for the privacy practices or content of third-party websites, even where a link to those websites appears within the q787 platform. We encourage you to review the privacy policies of any third-party service you use in connection with your q787 account.
q787 reserves the right to update this Privacy Policy at any time. We will notify registered players of material changes — that is, changes that significantly affect your rights or how we use your data — via email to your registered address or via an in-platform notification.
The version number and effective date at the top of this page identifies the currently applicable version of this Privacy Policy. We recommend revisiting this page periodically to stay informed of any updates. Your continued use of the q787 platform after the effective date of a revised Privacy Policy constitutes your acknowledgement of the changes.
Previous versions of this Privacy Policy are available upon request. Contact q787 support if you need to review an earlier version for any reason.
If you have any questions, concerns, or requests relating to this Privacy Policy or to how q787 handles your personal data, please contact us through any of the following channels:
q787 will acknowledge all privacy-related requests within 5 business days and will endeavour to resolve them within 30 days. For complex requests — such as full data subject access requests — we may request additional information to verify your identity before proceeding.
If you are dissatisfied with q787's response to a privacy-related complaint and believe your data has been handled in a manner inconsistent with this Privacy Policy or applicable data protection law, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction.
q787 is built for Pakistani players who value both a great gaming experience and peace of mind about their data. Deposit in PKR, bet on cricket and PSL, and enjoy 500+ slots — knowing your information is encrypted and protected. 21+ only.